CONSIGNMENT
How do I start consigning?
Follow our steps to consign here
What are your consignor rates?
Our consignor rates are:
NEW RATES AUGUST 2024
All clothing = 30% commission
All items $1499 and under = 50% commission
All items $1500+ = 60% commission
CHANEL/HERMES
All items $1499 and under = 50% commission
All items $1500-$2999 = 60% commission
All items $3000+ = 70% commission
Do you accept drop offs?
Yes - Our shop is open Tuesday-Saturday 11am-5pm.
Can I consign online?
Yes you can consign through our online consignment portal, called Trendful.
I only have one item, can I consign still?
Yes, it doesn't matter if you have one for 10 items, we are happy to process your consignment requests.
How do I receive payment for my item?
You will receive your consignment payment via an E-Transfer, if you choose store credit it will be applied to your account.
Do you offer store credit instead for consignment?
Yes we do offer store credit for consignment.
Can I consign ________ designer?
All our accepted designers are listed here.
How do I know when an item has sold?
You will be notified of the sale of your item by email via your Trendful account.
Do you do cash buyouts?
We currently do not offer cash buyouts.
How long is the consignment period?
The consignment period is 6 months.
How does authenticity work on consigned items?
Our consignment team carefully reviews all pre-loved items in person in order to confirm authenticity and price items based on their quality. The team is trained to look for all the indications of authenticity, including item construction, materials, hardware, authenticity papers (if provided) and product codes. Should pre-loved items require further authentication, they are sent to a third-party authentication service for advanced review. If our team requires third-party authentication, the consignor will be charged an authentication fee. Items deemed to be inauthentic are returned to the consignor and will not be sold at our location.
PURCHASING
Is there financing available?
Yes. You can finance your purchase via Affirm or Afterpay at checkout.
How does Affirm work?
Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works.
How does Afterpay work?
Afterpay allows you to shop now and pay later. With Afterpay, your purchase will be split into 4 payments, payable every 2 weeks.
Simply shop with one of your favorite stores found in the Shop Directory and choose Afterpay as your payment method at checkout. First-time customers will need to create an Afterpay account (with instant approval decision) and returning customers will simply log in to make their purchase. For online orders, the goods will be shipped to you by the retailer after checkout. It’s that easy!
At any time, you can log in to your Afterpay account to see your payment schedule and make a payment before the due date. Otherwise we will automatically take the money from your debit or credit card on your payment due dates.
What’s the return policy?
You can see our Return Policy here
Can I exchange?
You can see our Exchange Policy here
How can I trust the items are authentic?
Our consignment team carefully reviews all pre-loved items in person in order to confirm authenticity and price items based on their quality. The team is trained to look for all the indications of authenticity, including item construction, materials, hardware, authenticity papers (if provided) and product codes. Should pre-loved items require further authentication, they are sent to a third-party authentication service for advanced review.
Do you carry _____ designer?
All our accepted designers we carry are listed here - we are always adding to the list so if there is a brand you'd like to see at So Over It please get in touch.
MISC
Are you hiring?
You can see all our current opportunities here
